and they said, we'll call you back with a western union account number. and so when they hung up, we called the state department. >> and at some point the calls stopped. but it took us about three days for the consulate to be able to get back out there and confirm that he had been isolated. >> and, olivia, you say that the mexican military sent a letter about the particular type of weapon john had to the judge and prosecutor. what was the letter and did it have any impact? >> the letter essentially -- because the crime that he's charged with is possession of a weapon restricted for military use. so, the marino de mexico, which is an arm of the military in mexico, sent a letter to the judge and the prosecutor saying that this particular weapon is not on their, quote, forbidden list. and they have just declined to, you know, give that any weight. >> jon, what are you hoping mexican officials will do? what do you want them to do? >> i'm appealing to the mexican government to put pressure through the trial court to come to some reasonable conclusion that we c